Read Your Warranty
Often bundled with your owner’s manual, the warranty gives a general description and specific details about your coverage. If you have misplaced your owner’s manual, you can usually find one online. There should be an “Owner’s Section” on the manufacturer’s website.
Be Aware Of Your Warranty Period
If problems arise that are covered under the warranty, get them checked immediately before your warranty expires. Also, it is important to service your car at regular intervals. This is a good idea in any case, but specifically for the sake of keeping your warranty intact—follow the manufacturer’s recommended service schedule. Details can be found in your owner’s
Keep All Service Records And Receipts
This includes oil changes, tire rotations, belt replacement, new brake pads and inspections. It’s a good idea to create a file to keep track of repairs; it will come in handy if you have to use your warranty. If you ever have a warranty claim and it appears that you did not maintain your vehicle, your claim could be denied. The point-of-sale system used at all Oil Changers locations keeps detailed records of all services performed on your vehicle and are easily printable on demand.
If All Else Fails, Complain
If you think a dealer’s service advisor denied your warranty claim unfairly, ask to speak with a supervisor. If you still aren’t satisfied, contact the manufacturer or go to another dealer.